Situation around us
Since March 14 and in successive 15-day extensions, the government has imposed movement restrictions, ordered to close borders and hotel establishments. As of May 25 the campsites can open, however so many operating and movement restrictions are imposed that in practice the activity is unfeasible.
Only as of June 29 are many of these operating restrictions expected to be lifted and travel between provinces allowed.
The border with France will open on July 1 and from then on tourists from other countries will be able to arrive.
Situation at the campsite
We are currently closed to the public, waiting for movement restrictions to be lifted and for us to open the campsite. We hope that the situation will normalize around 29 June.
Internally they let us work with minimal staff, so we keep the campsite ready to open.
Expected opening date
The campsite should have opened on April 1st. We were not allowed, but our intention is to open as soon as possible.
Because the border with France will open on Wednesday, July 1, we will open on Friday, July 3.
Cancellations of reservations due to coronavirus restrictions
This section includes reservations whose arrival date is not possible on the scheduled date for one of the following reasons:
- Because the campsite has not yet been able to open.
- Due to movement restrictions in the client's country of origin or in Spain, or in any of the countries through which the client must pass on his way to the campsite.
For the affected reservations, you will be asked if you want to come later, within this year or next year. In case you do not know the exact dates, it does not matter, we keep your prepayment with all the guarantees, and you can use it in your next reservation, this year or in 2021.
In order to make it easier to move your booking for next year, 2021, we have decided to keep the same prices as this year. We have updated our website to include the prices for 2021.
In case you do not want to postpone your reservation, we will refund the full amount of your prepayment, without expenses.
We ask that you please be patient and delay the decision to move your reservation until a few days before arrival. The situation may change for the better and make any reservation changes unnecessary.
What happens if I forget to cancel my reservation?
Your prepayment will be automatically saved in our accounting. You can use it within this year or in 2021, for a future reservation or ask us for the refund. You can also ask for the refund in 2021, throughout the year.
In no case will you lose your prepayment.
Prevention measures during your stay
We are going to follow the recommendations of the official document: "Measures to reduce the spread of the SARS-CoV-2 coronavirus" written by the Institute for Spanish Tourist Quality. These recommendations apply to campsites, swimming pools and restaurants.
The most important points are:
- Clean common areas and bungalows more often and with guaranteed disinfectants.
- Have hand sanitizer at the entrance to the common areas: reception, toilets, swimming pool, gym, restaurants, supermarket, etc.
- Customers and workers must maintain the safety distance of 2 m. If this is not possible occasionally, they must wear a mask. (No need to wear a mask if it is people living together.)
- Comply with the maximum capacity in each zone.